Teams & Conditions

LQ1 Media Inc. Social Media Account Recovery Terms and Conditions

1. Introduction    - These terms and conditions govern the process of social media account recovery services provided by LQ1 Media Inc. ("LQ1 Media," "we," "us," or "our"). By availing of our services, you ("the client" or "you") agree to abide by these terms and conditions.

2. Account Recovery Process - Clients seeking account recovery services must provide accurate and complete information about the account in question.    - LQ1 Media will make reasonable efforts to recover the account based on the information provided by the client.- If the account in question has violated the policies or community guidelines of the respective social media platform, the client must disclose this information upfront.

3. Surcharge for Non-Disclosure - In the event that the client fails to disclose any violations of policies or community guidelines related to the account being recovered, a surcharge of 30 percent of the total service fee will be applied. - This surcharge is applicable to cover the additional effort and risk associated with accounts that have gone against platform policies.

4. Payment Terms    - Clients are required to make payments for the services rendered by LQ1 Media as per the agreed-upon terms.    - Payments must be made in full and in the designated currency within the stipulated time frame.

5. Refund - ​A refund request must be made within 24 hours of the agreement being completed or else Client will be required to compensate LQ1 Media Inc. 35% of the service fee, This will not be refundable in order to cover administrative and initial consultation costs. The remaining 65% of the service fee is refundable.

6. Limitation of Liability - LQ1 Media shall not be held liable for any damages, losses, or expenses incurred by the client arising from the use or misuse of the recovered social media account.    - The client acknowledges that the success of the account recovery process is not guaranteed, and LQ1 Media shall not be responsible for any outcomes beyond its control.

7. Termination of Services - LQ1 Media reserves the right to terminate account recovery services at any time if it determines that the client has provided false information or engaged in fraudulent activities.    - In such cases, any payments made by the client shall not be refunded.

8. Amendment of Terms - LQ1 Media reserves the right to modify or amend these terms and conditions at any time without prior notice. - Clients will be notified of any changes to the terms and conditions, and continued use of our services constitutes acceptance of the updated terms.

9. Governing Law    - These terms and conditions shall be governed by and construed in accordance with the laws of Ontario, without regard to its conflict of law provisions.    - Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Ontario.   By availing of our services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns regarding these terms, please contact us for clarification before proceeding with our services.  

10. Confidentiality - LQ1 Media agrees to handle all client information with strict confidentiality.    - Client data, including account credentials and any other sensitive information, will not be disclosed to third parties without explicit consent from the client, except as required by law. 

11. Social Media Insurance  ​LQ1 Media offers protection for clients in case their social media accounts are compromised again after successful recovery. Our agency will cover or waive any related fees for one year from the date of first recovery.